Effective Date: 02.16.2026

When you purchase a subscription from neaū Water, you agree to the following terms:

1. Billing

Subscriptions are billed automatically according to the delivery frequency you select at checkout (e.g., every 2 weeks). Your payment method will be charged on the scheduled billing date.

2. Shipping

Subscription orders are shipped according to the selected delivery frequency. Delivery timelines may vary depending on location and carrier conditions.

3. Subscription Discounts

If your subscription includes a discount, that discount applies only to recurring subscription orders and does not apply to one-time purchases unless otherwise stated.

4. Managing Your Subscription

You may manage your subscription at any time by logging into your account. You may:

• Pause future deliveries
  
• Change delivery frequency
  
• Update shipping or billing information
  
• Cancel your subscription
  

Changes must be made before your next billing date to avoid being charged for the upcoming order.

5. Cancellations

You may cancel your subscription at any time. Cancellation requests must be submitted before your next billing date to prevent the next scheduled charge.

6. Failed Payments

If a recurring payment fails, we may attempt to process the payment again. If payment cannot be processed, your subscription may be paused or canceled.

7. Returns & Refunds

Subscription orders are subject to our standard Refund Policy. If you experience any issues with your order, please contact support at info@neauwater.com